troubleshooting
why does my persona look inconsistent between deliverables?
a persona's consistency comes from its generated look. if a deliverable looks off-model, the fix is to generate that look again.
- 1open the persona and check its look still matches what you want.
- 2generate the look again: this regenerates the reference set so future deliverables stay on-model.
- 3generate the deliverable again from its brief.
edits you make in preview & adjust keep a version history, so you can roll back to an earlier look if a change took it the wrong way.
if the issue persists, contact support.
did this answer it?
still stuck? send us a message
we'll reply as soon as possible