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Terms of Use

Last updated May 31, 2026

These Terms of Use ("Terms") govern your access to and use of the Dibs platform at dibslabs.com and related sites, applications, and services (the "Service"), operated by Dibs AI Inc., a Delaware C Corporation ("Dibs", "we", "us"). Please read them carefully — they include important provisions on billing and auto-renewal (clause 6), AI-generated content (clause 8), disclaimers and limitation of liability (clauses 14–15), and your indemnities (clause 16).

1. Who we are and what these Terms cover

Dibs AI Inc. owns and operates the Service. These Terms govern your access to and use of the platform, websites, APIs, software, documentation, and all related services. When we say "you", we mean you as an individual user and any team, organization, or entity you use the Service on behalf of; you represent that you have authority to bind that entity.

2. Acceptance, formation & term

You accept these Terms by creating an account, paying a fee, or accessing or using the Service. These Terms start when you accept them and continue until your account is terminated under clause 17. By inviting or provisioning access for any person under your account, you confirm they are your authorized user, and you are responsible for their acts and omissions.

3. Changes to these Terms

We may update these Terms from time to time. We will revise the "last updated" date and, for material changes, provide additional notice. Purely administrative changes, or changes that introduce a new feature without imposing additional obligations on you, take effect immediately. Continued use after changes take effect means you accept the updated Terms.

4. The Service

Dibs is a studio for short-form social content: you capture ideas, cast AI personas, generate text and media (videos, slideshows), and schedule and publish content to connected platforms. Features may vary by plan and may change over time. The Service is not legal, financial, medical, or other professional advice, and you must apply your own judgment and human review before relying on any output. We may offer preview or beta features "as is", which may change or be withdrawn at any time.

5. Accounts & teams

You are responsible for your account credentials and for activity under your account, and must promptly notify us of any suspected unauthorized access. Content and billing belong to a team; the team owner and admins manage members, roles, billing, and settings, and remain responsible for their members' compliance with these Terms. You must provide accurate information and be at least 16 years old.

6. Subscriptions, tokens & billing

  • Paid plans are billed monthly or annually through Stripe and renew automatically until cancelled. Each plan includes one seat; additional team members are billed as a flat per-seat add-on.
  • Plans grant a recurring allotment of tokens, a prepaid credit that is licensed, not sold, and spent when you generate content. Token cost per action depends on factors such as the generation type, model, duration, and resolution. Plan tokens do not roll over between billing periods; separately purchased top-up tokens do not expire.
  • Tokens have no cash value, are non-transferable, and are not redeemable for money except where required by law.
  • Charges are non-refundable except where required by law. We may change prices or token allotments prospectively with notice; changes take effect on your next billing period. Upgrades and seat additions take effect immediately and are charged pro rata; downgrades take effect at the next billing period.
  • You authorize us and Stripe to charge your payment method for all fees and applicable taxes, including prorated seat changes. If payment fails or is overdue, we may suspend or limit the Service.

7. License & acceptable use

While you have an active subscription, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes, subject to these Terms and your plan limits. You agree not to, and not to allow your users to:

  • violate any law, or infringe the intellectual property, privacy, or publicity rights of others;
  • use a real person's name, likeness, image, or voice without the rights and consents required, or create deceptive deepfakes or impersonate any person or entity;
  • create unlawful, deceptive, harassing, hateful, or sexually exploitative content;
  • reverse engineer, resell, sublicense, or build a competing product from the Service;
  • attempt to bypass token metering, seat limits, rate limits, safety systems, or security, or impose unreasonable load on our systems.

8. AI-generated content & synthetic media

  • Third-party models. Parts of the Service rely on AI models provided by third parties. We integrate these models but do not control their training data or parameters.
  • Nature of outputs. AI output may be inaccurate, biased, or non-unique, and may resemble other outputs or material available elsewhere. The same or similar prompts may yield similar outputs for other users.
  • Human review. You must apply meaningful human review before using, publishing, or distributing any output, and you are solely responsible for how you use it, including ensuring it is lawful and disclosed as AI-generated where required.
  • Your inputs. You retain ownership of the prompts, source material, reference images, and personas you provide, and you grant us a license to process them to operate and improve the Service. You represent that you have all rights and consents necessary to provide them — including, for any real person whose likeness or voice you upload to train a persona "identity", that person's consent.
  • Your outputs. As between you and Dibs, you own the content generated for you, subject to these Terms and the terms of the underlying AI providers. We do not warrant that any output is unique, original, eligible for IP protection, or free of third-party rights, and you are responsible for clearing rights before publishing.

9. Connected platforms & social publishing

When you connect a third-party platform (such as TikTok), you authorize us to publish, schedule, manage, or delete content on that account on your instruction, including posts you schedule for a future time. You remain solely responsible for complying with each platform's terms, policies, and community standards. We do not control those platforms and are not liable for any suspension, restriction, takedown, demonetization, outage, or change they make. You may revoke access at any time in the Service or in the platform's settings.

10. Source content & ingestion

The Service can fetch and surface content from sources you add, such as RSS feeds and article URLs, for research and idea generation. You are responsible for ensuring you have the right to ingest and use that content. We do not verify the copyright status, licensing, or accuracy of source material, and your use of it remains subject to the originating source's terms. If you believe content surfaced through the Service infringes your rights, contact us at legal@calldibs.ai.

11. Intellectual property

The Service, including its software, design, and branding, is owned by Dibs and protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service. If you give us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without restriction.

12. Third-party services

The Service relies on third parties, including AI providers for text and media generation, Stripe for payments, social platforms you connect, and cloud hosting and storage providers. Your use of those features is also subject to their terms, and we are not responsible for third-party services.

13. Data, privacy & security

Our handling of personal information is described in our Privacy Policy, which forms part of these Terms. You remain responsible for the accuracy, quality, and legality of the data you provide and for keeping your own backups of content you wish to retain. We may generate and use anonymized, aggregated statistics derived from usage to operate and improve the Service; such statistics do not identify you.

14. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation, or that any output will be accurate, reliable, secure, or available.

15. Limitation of liability

To the maximum extent permitted by law, Dibs will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim will not exceed the amounts you paid us in the twelve months before the claim.

16. Indemnification

You agree to indemnify and hold Dibs harmless from claims arising out of your content or inputs, your use of any output, your use of the Service, your violation of these Terms or the rights of others, or your breach of any third-party platform's terms.

17. Suspension & termination

You may stop using the Service at any time and cancel from the billing settings. We may suspend or terminate access for violation of these Terms, suspected fraud or security risk, non-payment, or to protect the Service. On termination your license ends and access ceases; we may retain data as required by law and for backup for a reasonable period. Provisions that by their nature should survive termination will survive.

18. Governing law & disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Before starting proceedings, the parties will try in good faith to resolve any dispute. The state and federal courts located in Delaware will have exclusive jurisdiction over any dispute, and nothing prevents either party from seeking urgent injunctive relief.

19. Copyright complaints

If you believe content available through the Service infringes your copyright, email legal@calldibs.ai with your contact details, identification of the work, the location of the material, a statement of good-faith belief that the use is not authorized, and a statement that the information is accurate and you are the owner or authorized to act. We may remove or disable access to allegedly infringing material and terminate repeat infringers.

20. Communications

We may send you service-related communications (account, security, and billing notices), which are necessary to provide the Service. Where permitted, we may also send marketing communications, which you can opt out of at any time using the unsubscribe link or by contacting us. Opting out of marketing does not affect service-related messages.

21. General

You may not assign these Terms without our consent; we may assign them in connection with a merger, sale, or reorganization. These Terms, together with any order or plan description and the Privacy Policy, form the entire agreement between you and us. If any provision is held unenforceable, it will be severed and the rest will remain in effect. Our failure to enforce a right is not a waiver of it.

22. Contact

For general questions, email hello@dibslabs.com. For legal notices, email legal@calldibs.ai. You can also call +1 (415) 915-2747, or write to us at:

Dibs AI Inc.
2261 Market Street STE 85799
San Francisco, CA 94114
USA